Monday 2-3 September 2019: Please note our Miami call center is closed due to hurricane Dorian.
Do you already have an open ticket? Please respond only back on this ticket within your email, creating new tickets will only delay your enquiry.
If you do need to speak to someone we are also available by phone but please be aware that phone calls can take up 15 minutes of your time while we work with you to collect the needed information and work on the issue, in most cases we will need to then contact the ship directly in order to get the feedback required.
Main Miami FL customer service number:
Additional call center locations and hours
|Location||Phone number||Phone hours||Office Hours|
|USA (Eastern Time)||1 (850) 250-3423||Mon - Fri 10am-3pm||Mon - Fri 8:30am- 5pm|
|AUS (Perth)||61 (730) 678-688||Mon - Fri 9am-4pm||Mon - Fri 9am-5pm|
|CHINA (Shanghai)||+85 258 087513||Mon - Fri 9am-4pm||Mon - Fri 9am-5pm|